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Frequently Asked Questions

Are Day Tickets Available?

Back for 2022 are a limited number of day tickets which include camping and parking for the day your ticket is valid. These will be first come first serve and not available on the gate.

When & Where 

Thursday 11th August–Sunday 14th August 2022 Eastnor Deer Park, Ledbury, Herefordshire HR8 1EN (Camping is open from Wednesday)

What Time Can We Arrive?

 

Opening Times

Gate

Arena

Wednesday (Upgrade ticket required)14.00 to 20.00Camping & Toilets only
Thursday10:00 to 22:00  Arena 17:00 to 01:30
Friday10:00 to 22:00  Arena 10:00 to 02:30
Saturdayshut for re-entry 22:00  Arena 10:00 to 02:30
Sundayshut for re-entry 18:00 Arena 10:00 to 12:30

 

Can I leave and return during the weekend? 

Yes, but please note that the last time for re-entry is 10pm and 6pm on Sunday.

Are You A Cashless Festival?

Yes, we are. You can find all the details of how to register for your account here https://lakefest.co.uk/cashless/  We strongly recommend topping-up in advance of the festival in order to limit queues at the on-site top-up station. 

Do My Tickets Include Camping?

Yes, your Festival Ticket includes arena access and access to standard camping. This means just tents and people! If you are bringing a live-in vehicle you will need to upgrade to a Pitch Pass. No vehicles are permitted in the standard camping fields.

Do the boutique camping (Tipis & Bell tents) include festival tickets?

No, the boutique camping do not include festival tickets.

What are the Gold tickets all about? 

The Gold tickets are an enhanced Lakefest experience that includes a range of perks including access to the Gold Marquee with a dedicated bar, toilets, food and exclusive performances. Full details here

Can I bring my caravan or campervan? 

Yes we have a range of pitch options designed for those who wish to camp next to their car or who want to bring their campervans or caravans. Full details here

How Much Is It To Park My Car?

£15 (early bird prices) for the weekend when booked online in advance here https://lakefest.co.uk/buy-tickets/  All vehicles must be parked in designated areas as directed by car park security. Vehicles parked on the public highway will be towed away.

What’s The Theme for 2022?

Thursday 
Tell your peeps and rents – we are going back to the Naughties
Friday
Bust a move and get jiggy – Friday is all about the 90’s
Saturday
Bodacious and wicked – let’s fly back to the 80’s
Sunday 
Get down and dig it – catch you on the flip side and head to the 70’s.

 

 

How Much Is Headset Hire For The Silent Disco?

We take a £22.50 deposit via your wristband payment system and £15 will be refunded upon return. So the cost of the hire is £7.50 per headset. 

Can I Bring My Dog?

If you have a friendly dog that is used to being around lots of people then feel free to bring your dog and keep them on their lead. Dog owners must clean up after their dogs and remain responsible for their dog at all times; please take into consideration the weather – especially if it is particularly hot, ensure access to water and take care to protect dogs from direct proximity to loud speakers, which could potentially damage their hearing. Folly Gardens will also be operating an optional Dog Creche for you to purchase an hour or so for your dog to be taken care of. NO DOGS ARE TO BE LEFT IN CARS AT ANY TIME.

Why Haven’t My Tickets Arrived?

For all Ticket Queries please contact The Ticket Sellers at info@theticketsellers.co.uk or call 0121 472 6688 (24hrs) Standard call charges apply.

Can I buy my own ticket if I am under 18?

No, your Teen or Child ticket will need to be linked to an adult buyer account. If you are aged under 18 you must be accompanied by a parent/guardian and this adult must remain on site with you. Please bring proof of age ID. 

 

Is There An Accessible Camping Area?

Yes, this is your camping area assigned with the purchase of our Standard Plus PA Tickets. 

Can I hire a festival trolley?

In previous years we hired out festival trolleys for carrying children and supplies. Unfortunately, many of these were sadly not returned to us so we are no longer making these available. You can however purchase them online. Here is a link as an example

Can I Bring My Own Alcohol?

Lakefest is an independent festival and we rely on our bar sales to keep the festival alive. No alcohol can be carried into the arena, but we have a superb selection of bars to visit. We ask that you respect the festival and limit the amount of alcohol that you bring to consume in your camping areas. No glass is permitted.

Illegal Drugs

The dealing in or use of illegal drugs is not tolerated by Lakefest in any way. Drug enforcement laws are as applicable on site as anywhere else in the country. Security searches will be in place in order to stop any illegal drugs entering the site and security will be patrolling the festival site.

Can I Bring A BBQ?

We take your health and safety VERY seriously. Therefore, the operation of BBQs will not be permitted at ground level due to the associated fire risk to the land. All BBQs and gas stoves must be raised from the ground by at least 12 inches. Disposable BBQs and open fires are strictly prohibited. 

How Do I Apply To Perform or Trade?

All applications for 2022 open in Winter. Please check the contact hub for more information.

Will The Toilets Be To My Satisfaction?

Toilets at festivals are a barometer of your behaviour the more you respect and look after the toilets, the cleaner they will be. We do our best to ensure all the toilets are serviced regularly, and are as clean as possible! All toilets blocks are also fitted with an alcohol hand gel sanitiser.

Will Showers Be Available?

Yes, these are located in the camping fields.

A Few Reminders:

  • All Ticket T&Cs can be found here http://www.theticketsellers.co.uk/custom.php?id=5&_ga=2.210918742.291306241.1563748501-953642705.1560720931
  • Lakefest reserves the right to refuse admission.
  • Lakefest reserves the right to alter, or in the event of adverse weather conditions. curtail or cancel a performance. 
  • Lakefest reserves the right to add, withdraw or substitute artists and to vary the programme where necessary.
  • Ticket Holders consent to inclusion in photographic, visual and audio promotion of the festival.
  • No glass is allowed on site. Please leave the Deer Park as you found it and respect the environment. 
  • Strictly no fireworks, flares, smoke bombs, Chinese lanterns or open fires on site.
  • Security will be carrying out searches for your own safety.
  • We operate the Challenge 25 alcohol purchasing policy.
  • Lakefest will not be responsible for any loss or damage to personal items.
  • No unauthorised sound systems or personal generators are allowed on site.
  • Anyone that is caught with a controlled substance will be reported to the police immediately.
  • Unauthorised alcohol sales are prohibited and will result in eviction.
  • Under 18s must arrive with an adult ticket holding parent or guardian. There is a maximum of four U18s per adult.
  • Infant, Child and Teen tickets are for those within the ticket tier specified age range on 12/08/2021.
  • All ticket holders bringing a live-in vehicle (campervan etc) must have purchased an additional pitch pass as well as a weekend camping ticket. All camping equipment must fit within the stated pitch dimension at point of sale.
  • If the weather is wet, ground conditions in some areas will be muddy! Please remember its a festival and pack a pair of waterproof boots and come prepared. In the event of poor weather, move around the site with caution.
  • Camping chairs are only permitted in designated areas and will be removed if they are left unattended.
  • The use of Drones are prohibited and will be confiscated.
  • The accessible camping and viewing platforms are only available to disabled patrons and their personal assistants. 
  • Plain clothed security are operating on the festival site to ensure everyone’s safety.
  • Please respect each other and our amazing team of festival workers. 
  • ENJOY AND HAVE FUN!