Lakefest 2024

FAQS

 

 

 

 

 

 

 

 

OPENING TIMES:

When & Where

Wednesday the 7th August–Sunday 11th August 2024 Eastnor Deer Park, Ledbury, Herefordshire HR8 1EN (Camping and limited facilities available from Wednesday)

What Time Can We Arrive?

Opening Times

Gate

Arena

Wednesday 14.00 to 22.00Arena 18:00 – Midnight
Thursday10:00 to 22:00  Arena 17:00 to 01:30
Friday10:00 to 22:00  Arena 10:00 to 02:30
Saturdayshut for re-entry 22:00  Arena 10:00 to 02:30
Sundayshut for re-entry 18:00 Arena 10:00 to 01:30
Can I leave and return during the weekend?

Yes, but please note that the last time for re-entry is 10pm and 6pm on Sunday. Please note there are NO vehicle movements once on site other than from the main public general car park. 

TICKET INFORMATION:

Do My Tickets Include Camping?

Yes, your Festival Ticket includes arena access and access to standard camping. This means just tents and people! If you are bringing a live-in vehicle you will need to upgrade to a Pitch Pass. No vehicles are permitted in the standard camping fields.

Can I buy my own ticket if I am under 18?

No, your Teen or Child ticket will need to be linked to an adult buyer account. If you are aged under 18 you must be accompanied by a parent/guardian and this adult must remain on site with you. Please bring proof of age ID.

Do the GLAMPING Bell tents) include festival tickets?

No, the boutique camping do not include festival tickets.

Can I leave and return during the weekend?

Yes, but please note that the last time for re-entry is 10pm and 6pm on Sunday. Please note there are NO vehicle movements once on site other than from the main public general car park. 

CAN YOU BUY VIP TICKETS?

Yes there will be a VIP area, previously called Lakefest Gold. Full details here.

HOW MUCH IS A CAR PARK TICKET

Car parking is included in the price of a standard festival ticket in the general public car park.

DO I HAVE TO PAY EXTRA FOR MY CARAVAN OR CAMPERVAN?

Yes we have a range of pitch options designed for those who wish to camp next to their car or who want to bring their campervans or caravans. Full details here

Do you have accessible PA tickets and camping?

We do have personal assistant tickets and an accessible camping field. Those who qualify for these tickets will need to apply from January 2024. Please note that due to the nature of the event, the terrain and location it may not be suitable for those with severe mobility or mental health issues. PA and accessible camping access is only available to those with paid standard entry tickets. 

Can I just buy a day ticket?

The aim of the Lakefest team is to create a multi day fun Festival with a lineup that provides great value for money which we believe we have done for Lakefest 2024.

The decision whether we do day tickets or not is normally taken around May/June time, in previous years when we have offered day tickets an adult ticket has been £75 per day.

How do I change the name on my ticket?

We will be opening a window closer to The Festival (around end of June 2024 beginning of July 2024) when changes to tickets can be made.

How do I get my tickets?

Once you successfully complete your ticket order you will be able to download your tickets from the order confirmation page. You will also get an email confirmation containing the ticket download links. For convenience you can also log in to your account, see your order history and download your tickets any time. 

  1. Click – ‘MY ACCOUNT’ found on the top right hand corner of the home page.

  2. LOGIN – login in using the same email address you used to purchase your tickets. 

    1. (if you can’t remember your password click ‘Lost your password’ and follow the instructions sent to the email address you purchased your tickets with)

  3. Once login you will see your tickets and upgrades and can download them at your convenience.

GENERAL INFORMATION:

Are You A Cashless Festival?

Lakefest is a cashless festival site. All purchases made for drinks, food and other trader items will need to be made via contactless or chip and pin using your normal credit / debit cards or Google / Apple Pay. 

Please note, that unlike in previous years, we will NOT be using contactless RFID wristbands. So there is no need to top up in advance or to top up your wristband over the weekend. If you want to monitor your kids’ spending and help them learn about money then we recommend Gohenry

WHAT IS THE THEME FOR 2024?

Details coming soon!

How Much Is Headset Hire For The Silent Disco?

Full details coming soon. 

Can I Bring My Dog?

If you have a friendly dog that is used to being around lots of people then feel free to bring your dog and keep them on their lead. Dog owners must clean up after their dogs and remain responsible for their dog at all times; please take into consideration the weather – especially if it is particularly hot, ensure access to water and take care to protect dogs from direct proximity to loud speakers, which could potentially damage their hearing. NO DOGS ARE TO BE LEFT IN CARS AT ANY TIME.

Can I fly my drone?

Under no circumstances can you fly your drone during the event regardless of weight or qualifications. As there are crowds of people, vehicles and low-flying aircraft not only is extremely unsafe it is illegal. Please leave your drone at home. There will be official drone pilots operating at the event who have been authorised to do so by the relevant governing bodies. Any unrecognised drones will immediately be reported to the onsite police.

Can I Bring My Own Alcohol?

Lakefest is an independent festival and we rely on our bar sales to keep the festival alive. No alcohol can be carried into the arena, but we have a superb selection of bars to visit. We ask that you respect the festival and limit the amount of alcohol that you bring to consume in your camping areas. No glass is permitted.

Illegal Drugs

The dealing in or use of illegal drugs is not tolerated by Lakefest in any way. Drug enforcement laws are as applicable on site as anywhere else in the country. Security searches will be in place in order to stop any illegal drugs entering the site and security will be patrolling the festival site.

Can I Bring A BBQ or cook in my campervan?

Yes but any BBQs must be raised 5cm off the ground.

How Do I Apply To Perform or Trade?

You can apply for as a market trader or food / drink vendor here: 
https://lakefest.co.uk/trader-applications/ (applications close March 31st 2024)

Will The Toilets Be To My Satisfaction?

Toilets at festivals are a barometer of your behavior the more you respect and look after the toilets, the cleaner they will be. We do our best to ensure all the toilets are serviced regularly, and are as clean as possible! All toilets blocks are also fitted with an alcohol hand gel sanitiser.

Will Showers Be Available?

Yes, these are located in the camping fields.

A few reminders:

  • All Ticket T&Cs can be found here 
  • Lakefest reserves the right to refuse admission.
  • Lakefest reserves the right to alter, or in the event of adverse weather conditions. curtail or cancel a performance. 
  • Lakefest reserves the right to add, withdraw or substitute artists and to vary the programme where necessary.
  • Ticket Holders consent to inclusion in photographic, visual and audio promotion of the festival.
  • No glass is allowed on site. Please leave the Deer Park as you found it and respect the environment. 
  • Strictly no fireworks, flares, smoke bombs, Chinese lanterns or open fires on site.
  • Security will be carrying out searches for your own safety.
  • We operate the Challenge 25 alcohol purchasing policy.
  • Lakefest will not be responsible for any loss or damage to personal items.
  • No unauthorised sound systems or personal generators are allowed on site.
  • Anyone that is caught with a controlled substance will be reported to the police immediately.
  • Unauthorised alcohol sales are prohibited and will result in eviction.
  • Under 18s must arrive with an adult ticket holding parent or guardian. There is a maximum of four U18s per adult.
  • Infant, Child and Teen tickets are for those within the ticket tier specified age range on 12/08/2021.
  • All ticket holders bringing a live-in vehicle (campervan etc) must have purchased an additional pitch pass as well as a weekend camping ticket. All camping equipment must fit within the stated pitch dimension at point of sale.
  • If the weather is wet, ground conditions in some areas will be muddy! Please remember its a festival and pack a pair of waterproof boots and come prepared. In the event of poor weather, move around the site with caution.
  • Camping chairs are only permitted in designated areas and will be removed if they are left unattended.
  • The use of Drones are prohibited and will be confiscated.
  • The accessible camping area is only available to disabled patrons and their personal assistants. 
  • Plain clothed security are operating on the festival site to ensure everyone’s safety.
  • Please respect each other and our amazing team of festival workers. 
  • ENJOY AND HAVE FUN!

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